Guide
Why your phone's battery died: causes, costs, and the 80% rule
Most people replace batteries too early or way too late. There's a number that matters more than time.
Guides
Repair guides
What's broken, what it costs, when it's worth fixing.
Guide
Water-damaged phone? The 90-minute window that decides the outcome
The first 90 minutes after a phone gets wet decide most of the outcome. What to do, what NOT to do, and why two identical accidents end differently.
Guide
Repair or replace? A one-page framework for deciding
Three numbers and one honest question. If you can answer them, you have your answer.
Guide
Glass-only vs full-display screen repair — what you're actually paying for
When a screen breaks, you have one of two problems and they cost very different amounts. Here's how to tell which is which.
Repair guide
Pixel 8 battery health drop — Google's policy and what we see in shop
Pixel 8 batteries age slightly faster than equivalent iPhones. By 2026, most are in the band where the call gets interesting.
Repair guide
MacBook Pro 14 (M3) battery health is dropping — what 'Service Recommended' actually means
macOS Battery Health saying 'Service Recommended' on a 2.5-year-old MacBook Pro is not the urgent message it sounds like. Here's when to act and when to wait.
Repair guide
iPhone 15 Pro Max battery draining fast — what's normal, what's not
A 2.5-year-old 15 Pro Max with a worse battery is right on schedule. Telling 'expected aging' from 'early failure' comes down to two numbers.
Repair guide
iPhone 14 Pro Max ghost touch and Face ID issues — what to actually check
Phantom taps, failed Face ID, or both — most cases on the iPhone 14 Pro Max are one of four things. Two are software, two are hardware.
Repair guide
iPhone 13 won't charge after an iOS update — what to actually check
Most 'won't charge after update' cases on the iPhone 13 are one of three things. Here's how to tell which, in 60 seconds, before you bring it in.
Repair guide
Galaxy S23 charging port — USB-C wear vs lint vs board damage
USB-C ports on the Galaxy S23 fail in three patterns. They're easy to tell apart with a flashlight and 60 seconds.